Serving Customers Across the United States and Canada
Monarch Broadcast specializes in providing advanced communication services involving notifications and alerts via phone and text blast broadcasting, mass opt-in teleconferencing, automated online dialing for live outbound calls, and computer faxing.
Located in Western New York and privately held, Monarch Broadcast has advised and serviced hundreds of businesses and organizations for over 15 years who have sought to reduce costs and increase revenues by tapping into one of the world's leading electronic message delivery networks. Monarch Broadcast does not sell hardware, or software, but rather offers leading edge SaaS (software as a service) and PaaS (platform as a service) programs. This model enables clients to enjoy the benefits of immediate service without large upfront expenses or long term commitments. It also eliminates the ramp up time it would normally take to adopt new technologies. Moreover, Monarch Broadcast clients have the option of full service or directly accessing application and platforms themselves online 24/7.
Our enviable track record has attracted larger companies to contract with us to represent them in the marketplace and provide additional channels for them to expand their services into new industries and markets. This synergistic approach helps us as well because we are able to provide additional complimentary services to our existing customers and prospects. We also work in tandem with our sister company, 24Conference.com, which expands our communications reach and enables us to provide audio and web conferencing services to hundreds of businesses and organizations.
Outsourcing to Monarch Broadcast enables you to focus on your core business and helps you eliminate maintenance and overhead costs, since our customers benefit from our pay-as-go-model. Our technology undergoes continual upgrades and is protected with an uninterrupted power supply and redundant system backups.
Monarch Broadcast's long time and established success can be attributed to our focus on serving you -- our customer -- and providing you the best service options at the lowest prices. We've grown from an agency that specialized in transactional faxing applications years ago, to becoming a leading provider of electronic voice and document delivery. We firmly believe that our personal service and attention is what separates us from other vendors in this highly competitive field.
And speaking of personal service, we have a rare business objective that is unique to the industry -- our goal is to have you directly reach the person in our organization you want to talk to within 15 seconds of dialing your phone, without the need for being directed by operators or automated attendants. What other enterprise do you know that is striving for that level of excellence? That's why we're here to serve you -- when you need us. That's the hallmark of our business philosophy and what our customers appreciate the most.