Automated Dialed Phone Calls
By Lee Simonson
Automated dial phone calling, also called phone broadcasting or blast voicemail, is one of the fastest and most inexpensive ways to send pre-recorded notifications to a large number of people. In fact, you don't even need to buy any equipment or software. Services are readily available that have the automation technology set up to handle your calls.
Organizations and businesses are outsourcing their automated dialing projects to service bureaus on a pay-as-you-go basis because buying an automated dialing system can be expensive, and even more costly to maintain. And that doesn't even count the monthly expenses for phone lines. Using an automated dialer service or vendor enables you to take advantage of the technology without the need for any overhead expenses. You get an account set up at no cost, and as soon as you supply your message and phone numbers, you call can go out immediately.
Placing phone calls with an automated dialer is a regulated industry and the government has placed restrictions on sending pre-recorded messages. For example, it is unlawful to sell a product or service using a pre-recorded message unless the person you are calling has already given you written consent. So telemarketing is off limits. However, sending informational messages is perfect legal. For example, product updates or recalls, school weather or emergency closings, financial reports, schedule or appointment reminders or notifications.
Today's technology can process thousands of calls per minute. Not only that, but today's automated dialing systems can differentiate between someone who picks up the phone (a live answer) from a voicemail or answering machine. If someone answers the phone, your message will be played immediately. On the other hand, if the system detects a recorded greeting, it will automatically wait for the beep to leave a message. Many users believe that calling during the day and leaving messages on voicemail is preferable to interrupting someone's dinner or routine during the evening, especially considering that the message recipient can listen to the recording at their convenience.
Phone lists are easily managed in standard database formats such as Excel, and can be transferred quickly by emailing or uploading to a provider's web interface. The actual voice message can be easily recorded over the phone. Be sure to use a high quality hardline phone to record your message, since cell phone connections can become distorted.
Overall, if you need to get information out quickly to a targeted group it would be hard to beat the ease and low cost of automated dialing. Broadcasting over the phone is a highly effective way to reach hundreds, even thousands, in minutes with important alerts and notices. Email works too, but not everyone checks it regularly. However, most everyone these days is carrying a phone and can be conveniently reached.
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