There is nothing more frustrating for a service business than to show up for an appointment for a repair or inspection only to find that that the head of household forgot the appointment and is not home -- a waste of time, manpower and additional expenses. Automatic voice messaging, or phone broadcasting, is a perfect solution. Businesses can automatically contact their scheduled customers the evening prior to the service call to remind them of the appointment, and also provide a number that can be called if the appointment needs to be rescheduled. It's a win-win situation. The business wins, because they can effortlessly confirm the appointment and schedule their manpower appropriately. Their customers win because they will appreciate the reminder and the opportunity to change plans if necessary. Just one more reason why sending pre-recorded phone messages is becoming the preferred option for businesses looking to confirm appointments and keep customers in the loop.
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This page contains a single entry by Lee Simonson published on July 30, 2008 4:32 PM.
Phone Broadcasting: Self Service of Full Service was the previous entry in this blog.
Sending Pre-Recorded Phone Messages for Fund Raising is the next entry in this blog.
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