Tele-Town Hall®: 4 Things You Should Know Before Conducting a Virtual Meeting

Mass communication can take on several forms, but Tele-Town Hall® technology is unquestionably the most effective way to virtually engage an audience of thousands. It is, quite literally, a town hall style meeting on a telephone conference call that can accommodate any number of people, from a few hundred to hundreds of thousands.

This technology is being embraced not only for political outreach, but for association and corporate purposes as well. It is an ideal way for non-profit groups and businesses to provide important updates and to enable stakeholders to engage their leadership and express their thoughts and opinions.

Best of all, your constituents, members, or interested parties, don't have to remember when to dial into the conference.  The system dials-out to them.  Everyone just picks up the phone and is asked if they want to join your call.  If they want to participate, they just need to stay on the line.  They can also simply hang up if they are unable to participate at that time.  (Some clients have found it useful to send a phone message a day beforehand, to let people know a conference is scheduled and to expect to receive an invite.  Many look forward to the call and joining the conference.)

Tele-Town Hall® is one of the many services we offer here at Monarch Broadcast and here is a quick review on how it all works:

1)  There is no equipment or software to purchase.  The service can be accessed online so you only need a regular phone and an Internet connection.  We can set up your account within a couple of minutes and there are no start-up costs, and we also schedule your event on the date and time that you want.

2)  Once you have your account, we give you one-on-one training so you know exactly what to do when your Tele-Town Hall® starts.

3)  Next, prepare your phone list in a regular spreadsheet.  Many additional fields can also be accommodated such as name, address, city, zip, state, company etc.  Phone numbers, including area code, should be in one column.  If you are wanting to reach a specific demographic, you can target your list to reach that group. Your list can then be emailed to us, to upload into your account.

4) Finally, your prompts need to be recorded.  Your prompts are the messages that we will deliver to live answers and answering machines when we dial out to your list to invite them to participate.  The live answers will be invited to join the conference.  Answering machine answers will receive a message that essentially says "sorry we missed you" and identifies who was calling and the purpose of the call.  Either way, your audience will know that you reached out to engage them.

There are a number of advantages this amazing technology offers.  Here are a few things to keep in mind:

The system can dial hundreds of phone numbers simultaneously, so when you start your conference you can expect to see a large number of people joining very quickly.  The system gives you real-time statistics so that you can see how many people are on your call at any time.  Please remember that people will be joining, and leaving, your call at all times.

One of the strongest benefits of this technology is that it's interactive!  Yes, you can open your conference up and allow participants to ask questions and share thoughts one at a time.  You have complete control of the muting and unmuting of each individual.  In addition, there is a "screening" feature that will enable you screen each person who wants to ask a question, if you choose, which enables you to verify their name as well as identifying the topic they want to address. Then, those callers are put into a queue and you can choose whom you are interested in speaking to in front of your audience.  There is even a live survey/polling feature that can provide you instant results, as your audience "votes" by pressing numbers of their keypad.  For example, "Do you like to have ice cream with your apple pie?  If yes, press #1.  If no, press #2."  You can report the results in a few seconds to your entire conference.  The survey feature can provide valuable data about your audiences' mindset.

Here at Monarch, our clients have the benefit of personal hands-on customer support including full training.  We look forward to serving you and promise that you'll have the benefit of the most robust technology, combined with superior customer service.

Give us a call at 888-387-8636 and let us help you expand your outreach and improve your communications program.  You can get more information here:


Hosting a Town Hall Meeting Over the Phone

Maybe you've received a call asking you to join a town hall meeting. The recording invites you to join by staying on the line and in a few seconds you find yourself a participant in a huge virtual meeting with several thousand or more people. The host introduces him or herself and might even take questions. The whole thing is a very convenient way to stay in the loop in the comfort of your home or office.

If you are an political office holder or candidate, or a leader of a non-profit organization or association, or the head of a corporation interested in keeping its customers or investors informed, you have probably thought about the idea of hosting a town hall meeting over the phone.

Quite simply, it is the easiest, fastest and least expensive way to get hundreds or thousands of people on the same page. Think of it as having your own radio show over the telephone. The town hall teleconference technology can dial hundreds of people every minute resulting in a conference call that can easily host all of your members or constituents.

With online controls, you can do all sorts of things... You can see in real time the number of people who are joining your call (and leaving your call). You can take instant polls ("If you like Apple pie, press 1. If you don't, press 2.) You can even take questions from conference participants. There is a screening feature that is included so you can keep everyone on track and focused on the topic of your choice without getting side tracked.

Best of all, the cost of hosting a town hall teleconference, also known as Tele Town Hall®, is a fraction of what it would cost to have the same number of people situated in a large conference or convention center. And that doesn't even count the huge transportation expenses it requires to fly people in from all over the country, or world.

Providing this service is our of our core offerings here at Monarch Broadcast Messaging and we stand ready to assist you in getting started with this amazing online technology. You can give us a call at 888-387-8636 or click on this Town Hall Teleconference link to go to our product informational page. This will transform the way you think about communications and will enable you to handle your outreach communications with much more clarity and impact.