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Recently in Automated Phone Surveys for Polling Category

Phone Surveys: Automated Telephone Polling and Surveys with IVR

By
Lee Simonson
on August 4, 2011 8:43 AM |
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Phone surveys powered by automated IVR polling and survey technology are becoming increasingly popular with organizations that are intent on quickly and easily gauging public and voter opinions on a wide variety of topics.  Experts believe it is the best way to "keep a finger on the pulse" of the people and latest trends in the marketplace. 

We offer automated phone surveying, which is a slight variation of traditional phone broadcasting, and is commonly used to determine consumer or voter feelings on product and/or political issues.  Not only are automated phone surveys easily assembled and executed, but they are a fraction of the cost of using live agents to conduct personal interviews.  Telephone surveys with IVR can also generate more results in much less time.  Actually, there is no comparison on a cost basis since automated "push" or "reach out" technology is dramatically more efficient than utilizing humans to do the same thing.

Better yet, companies, non-profits and political organizations, don't have to purchase any expensive software or equipment, or set up expensive phone banks to implement an effective phone survey program.  Phone surveying can be done in the cloud and can be purchased as a service on an as-needed basis.  Set-up costs are very small and campaigns can be implemented within hours with results immediately available in real-time.

The most popular application for phone surveying is for compiling instant polling data for political organizations and candidates.  Campaign surveying can provide valuable data that can used immediately to formulate long or short term strategies.  For example, you can determine quickly what the hot button issues are in a campaign, and what the strengths and weaknesses are in the opponent and in your own campaign.  It's important that your campaign can turn on a dime when circumstances and issues change.  Automated phone surveying is the fastest, easiest and least expensive way to accurately judge your campaign's progress.

Our professional staff can help you design and implement an effective survey and polling program that will enable you to act on the latest "pulse" from your customers or constituents.  

You can call us today at Monarch Broadcast 1-888-387-8636 to discuss all your automated surveying options.

Mass Phone Notifications: Sending Recorded Messages to the Masses

By
Lee Simonson
on July 8, 2011 9:02 AM | | TrackBacks (0)
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Sending mass phone notifications to a list of contacts can be a simple and easy process.  Using a phone broadcasting (voice broadcasting) service bureau like us can not only save you a considerable amount of money because our notification system is already in place, but we also have the capacity to reach thousands of your contacts simultaneously.

Commercial or sales calls are illegal, unless you have a permission based opt-in list.  Otherwise, sending out "informational" messages is perfectly fine.  An example of an informational message would be to inform passengers that an airline flight as been delayed.  Or a school is closed because of bad weather.  Or, reminding people about appointments.

While there are other mass notification services available such as texting (we do that too!) it is widely accepted that verbal announcements sent over the phone is a cost effective way to deliver mass communication notifications to a large number of people at once.

How are we able to offer you the best mass notification service with the lowest costs?  There are several reasons:

1)  We can provide you full service and work with you on your recordings and launching your jobs, at no additional cose.  We're happy to help you every step of the way, or, if you want to handle those tasks yourself, you can log on to the website with your passcodes and  manage everything yourself.

2)  Unless you are political operation, you don't have to pay in advance.  We'll conveniently charge your credit card after your job goes out -- you'll get a full report on the number of message delivered -- and email you a receipt.  Fast and easy.

3)  The quality of your mass notifications by phone is critically important.  We can provide you the most advanced, the highest quality system including intuitive features such as differentiating between live answers and voicemail.  (You can leave messages on voicemail if the recipient doesn't answer which will give you the highest delivery rate for your recorded messages.)

4)  We can also enable you to send automated voice surveys, where your recipients can choose multiple choice answers by pressing their keypads.  For example, "Did you like what you had for breakfast today?  If yes, press #1.  If no, press #2.)  Those survey results can be accessed in real time.

All in all, mass calling with phone notifications can be the best way for you to get important information out quickly to hundreds, even thousands, of people who rely upon getting up to the minute news.  Give us call at 888-387-8636 and let us know what you are looking to do.  We have the experience and the knowhow to provide you with the best advice on how to achieve the results you want.  We look forward to serving you.

Automated Campaign Phone Surveys: Get Political Polling Results in Minutes by Robocall

By
Lee Simonson
on June 21, 2011 5:55 PM | | TrackBacks (0)
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For more information about automated campaign phone surveys, call 888-387-8636.

Automated campaign surveys by phone can be set up quickly and easily to give you immediate polling results.  The big advantage to having an automated survey is that there is no need to go to the expense of hiring an outside firm that employs live callers to compile results.  Now everything can be automated at a fraction of the cost just by using robocall technology.  Look at it as an "interactive robocall" where your contacts can participate and have an active voice with their invited feedback.

Automated surveys can be extremely effective because rather than you telling your constituents something, they are telling you!  There is nothing more powerful than voters knowing that you are soliciting and acting on their opinions.  Office holders or candidates who are in tune with what their voters are thinking will invariably be the most successful at the polls and accomplishing their objectives.

There are a number of features and advantages of using automated phone surveys for polling purposes.  Here are just some of the reasons why think we excel at offering the best surveys in the business:

1)  You can use your own local number for the Caller ID, thus boosting response rates because people can more easily identify with the local number than a long distance or toll free number.

2)  Your survey can be custom-made to give you the data you are looking for.  For example, you can have any number of multiple choise questions (we recommend 4 at the most) with any number of different responses people can choose from (again, we recommend 4 at the most.)  Here is an example, "Good morning, welcome to our brief survey to help determine what voters are thinking.  It will only take a minute.  What do you think is the biggest issue facing our community at the present time?  Press 1 for taxes.  Press 2 for jobs.  Press 3 for potholes."  Once your contact presses a number on their keypad, they are automatically given the next question.

3)  Your survey can also include "branching" that would give contacts the next question depending on how they answered the previous question.  For example, if they chose taxes as their primary concern, you could have the next set of questions focusing on that topic.  Every contact can get a different survey based ontheir preferences and responses.

4)  Your surveys can be delivered in a recorded human voice, or as text to speech.  We highly recommend a human voice.  You can record your survey right over the phone and we can help you every step of the way.

5)  You can target your specific audience -- it doesn't matter how you break up or separate your list.  You can do it by geography, political affiliation, age, sex -- you name it.  You can get direct answers from specific targeted groups and easily compare how different constituencies react and respond.

Want to learn more?  Call us today at 888-387-8636.
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