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July 2011: Monthly Archives

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Mass Phone Notifications: Sending Recorded Messages to the Masses

By
Lee Simonson
on July 8, 2011 9:02 AM | | TrackBacks (0)
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Sending mass phone notifications to a list of contacts can be a simple and easy process.  Using a phone broadcasting (voice broadcasting) service bureau like us can not only save you a considerable amount of money because our notification system is already in place, but we also have the capacity to reach thousands of your contacts simultaneously.

Commercial or sales calls are illegal, unless you have a permission based opt-in list.  Otherwise, sending out "informational" messages is perfectly fine.  An example of an informational message would be to inform passengers that an airline flight as been delayed.  Or a school is closed because of bad weather.  Or, reminding people about appointments.

While there are other mass notification services available such as texting (we do that too!) it is widely accepted that verbal announcements sent over the phone is a cost effective way to deliver mass communication notifications to a large number of people at once.

How are we able to offer you the best mass notification service with the lowest costs?  There are several reasons:

1)  We can provide you full service and work with you on your recordings and launching your jobs, at no additional cose.  We're happy to help you every step of the way, or, if you want to handle those tasks yourself, you can log on to the website with your passcodes and  manage everything yourself.

2)  Unless you are political operation, you don't have to pay in advance.  We'll conveniently charge your credit card after your job goes out -- you'll get a full report on the number of message delivered -- and email you a receipt.  Fast and easy.

3)  The quality of your mass notifications by phone is critically important.  We can provide you the most advanced, the highest quality system including intuitive features such as differentiating between live answers and voicemail.  (You can leave messages on voicemail if the recipient doesn't answer which will give you the highest delivery rate for your recorded messages.)

4)  We can also enable you to send automated voice surveys, where your recipients can choose multiple choice answers by pressing their keypads.  For example, "Did you like what you had for breakfast today?  If yes, press #1.  If no, press #2.)  Those survey results can be accessed in real time.

All in all, mass calling with phone notifications can be the best way for you to get important information out quickly to hundreds, even thousands, of people who rely upon getting up to the minute news.  Give us call at 888-387-8636 and let us know what you are looking to do.  We have the experience and the knowhow to provide you with the best advice on how to achieve the results you want.  We look forward to serving you.

Broadcast Notification Service: Phone and Text

By
Lee Simonson
on June 9, 2011 1:44 PM | | TrackBacks (0)
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Broadcast notification service, otherwise known as mass notification, enables you to immediately send a large number of messages via phone and/or text to selected recipients.  There are a number of popular reasons and applications that people use a notification service for, but you should know the following:

1)  Everything is moving to "the cloud," especially notifications.  So the idea of getting special notification software to send messages is quickly becoming obsolete.  Now you can send messages, right from your online-connected computer, without the need for any hardware or software and from any location.  In fact, our system is already set up and is ready to use.  You can send out your first broadcast today.

2)  There are legal restrictions.  Sending broadcasts for the purposes of telemarketing is, for all intents and purposes, against the law.  However, sending broadcasts for "informational purposes" is legal -- for example, school or organization closings, weather emergencies, airline delays, doctor appointments -- anything that involves a notification that alerts the recipient about a topic they want or need to know something about.  (We advise you to seek an attorney's opinion if you are in a gray area.)  For sales promotions, you need to have your recipients opt-in to your list.  While most states allow political calls, there are some restrictions so it's best to check your state's particular laws.

3)  Setting up is quick and easy.  Just upload your phone list or text list online (we can help you if you want) and you'll be good to go.  Make sure your list is in the proper format.  And yes, you can store any number of lists online to use for any number of different messages.

4)  Lastly, you need to record your phone message, or input your text message.  You can record your phone message right over the phone (our system will call you) so be sure to have your script ready.  Practice, practice, practice and rewrite your message as many times as you must to insure that you are clear, concise and informative.

Broadcasting notifications is much easier, simple, and probably less expensive than you ever imagined.  A properly executed broadcast campaign can achieve a very high response because is the most "direct" way to your targeted audience.  Today, the vast majority of people are using cell and smartphones to send and receive notifications instantly.

Phone Blast (Broadcasting) and Text Provider

By
Lee Simonson
on April 12, 2011 10:06 AM | | TrackBacks (0)
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If you are looking for a phone blast (broadcasting) and text provider, you've come to the right place.  Having the ability to offer your customers a choice in HOW they want to be notified is a huge advantage in assuring they get the messages they want, when they want them.

Fortunately the technology exists to enable you to use ONE platform for both voice messages and text messages.  Best of all, there is no need to buy expensive hardware or software because the system is already in place and you only need to tap into it via the cloud.  In other words, you can start your notification system immediately, without any upfront costs and without the need to buy costly software or maintenance upgrades.

Everything is online.  You sign up, get your log-in passwords and you're good to go.  You can upload your lists and messages and start sending today.  Finding a phone blast provider or supplier is one thing.  Finding an SMS text blast provider is another.  But to be able to offer your clients and patrons the choice of getting one or the other, or both, is a tremendous convenience and helps you know that your messages are being delivered, and received, in a way that is the most effective.

Contact us at 888-387-8636 and we'll explain how everything works, and how you can save a small fortune by outsourcing these services.  More importantly, you can focus on your main business without getting sidetracked by time and expenses doing something that is best left to others who specialize in these types of communications.  We let you continue to do what you do best, while we take care of the details behind the scenes.  Look at us as your backstage crew!

New Articles from Monarch Broadcast Messaging Help Consumers

By
Lee Simonson
on August 2, 2010 1:05 PM | | TrackBacks (0)
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In our never ending pursuit to help you get the information you need to make informed decisions and to get a better understand of the communication services we offer, we have recently published the following articles at EzineArticles.com -- a widely read source for information about any number of topics.  Here are some articles we think you may be interested in:



Political Robo Calls Help Candidates Deliver Important Messages in Minutes

By
Lee Simonson
on April 8, 2010 5:28 PM | | TrackBacks (0)
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If you are searching for information on Political Robo Calls, please visit our Robo Call page.  You'll find what you're looking for there.  We are one of the nation's leading providers, and pride ourselves on superior customer service.

Meanwhile, here are some of our recent Monarch Broadcast press releases which we send to the world via the PRLog service.  The releases help provide information for those looking up specific services and keywords on the Internet.





If you are interested in any of these topics, please give us a call at 888-387-8636 and we'll fill you on the details.

Pacing your Voice Broadcasting Calls

By
Lee Simonson
on May 18, 2009 11:14 AM | | TrackBacks (0)
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Many times businesses or non-profits want to send a pre-recorded voice message to a large number of recipients, but don't necessarily have the personnel available to handle the in-bound calls requesting additional information.  A feature that can be most useful to you in these situations is Call Pacing.  With Call Pacing, you can send a job to a large list, but designate a certain number of calls per hour and have your message delivered over a longer period of time without having to split your list into smaller separate jobs.

Outbound Voicemail -- A New Way to Increase Profits

By
Lee Simonson
on April 23, 2009 9:43 PM | | TrackBacks (0)
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Over 80% of business phones are not answered by a live person, but by voicemail.  Voicemail can be a godsend for business people who want to be more productive, and at the same time, for those who like to hide behind it.  It can be a tool used to organize your day, or one that can cover up a 3 hour lunch or golf game.  Voicemail has been embraced in the business community, except for bosses who call, get voicemail, and fume because they can't figure out why everyone has disappeared.  Can this blackhole of the digital world be turned into a goldmine of opportunity and used to your advantage?  The answer is yes!

Why?  Because 90% of business people listen to their voicemail.  The key is how you deliver that voicemail.  Most businesses are dropping voicemail messages one of two ways.  First they try to use voice broadcasting which is unable to get through operators and receptionist and phone trees.  Or second, they use live callers who spend most of their day repeating themselves for every single voicemail.  Both techniques are ineffective and exceedingly expensive in the instance of using live callers.

The simple solution is using our Virtual Online Phone Dialing service that enables live callers to get to the targeted prospect and either speak live to the prospect or deposit a pre-recorded voice message to the prospect's answering machine.  That may not seem like a big deal, but the system can allow you to start dialing the next call while it's leaving the message to the previous caller, thus improving speed and productivity up to 50% or more.

Outbound Voicemail Messaging: How to Beat the Voicemail Trap

By
Lee Simonson
on April 23, 2009 9:38 PM | | TrackBacks (0)
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Outbound Voicemail Messaging:  An unbelievable amount of time and money is wasted each day trying to make sales calls to contacts who hide behind voice mail.  Sales people or agents pick up the phone and spend hours locating and identifying the proper contact person or decision maker, only to find themselves shut down by a recording saying, "I'm sorry I'm either on the phone or away from my desk right now..."  And then they leave the same message, over and over again.

There's a way to beat the voicemail trap and improve productivity dramatically!  New technology for B2B voice messaging now enables you to click your mouse and deposit your pre-recorded message into your targeted recipient's voicemail.  Better yet, your agent or salesman can leave a live message and then seamlessly activate the recorded message.

Best of all, while the pre-recorded message is being played to the previous contact, your outbound caller can be on to the next call!  In other words, your callers don't have to waste half their day repeating themselves or waiting for the message to finish.  While the system is depositing your outbound message to one contact, you can already be talking to the next contact.  Pretty amazing.  And there are no mistakes, since every message is the same to each person (except for the times you opt to have your callers leave a live message that precedes the recorded message.)

Our virtual online phone dialer service is a perfect fit for those organizations that want to use live callers to improve effectiveness, but at the same time don't want to waste the call by hanging up, but instead who want to leave an important message, update or notification.  Give us a call and get a demonstration to see for yourself.  (Reminder:  This is NOT phone broadcasting which leaves an automated pre-recorded message to any phone that is called.  Rather, this is for live agents who make outbound calls who have to navigate through receptionists and corporate phone trees to reach a targeted contact person.)

Another option you have is to use phone broadcasting which will leave a pre-recorded message on your recipients' voicemail.  For more information about phone broadcasting, just click here:  http://www.orangepoint.net/phone_broadcasting.html
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