Serving Customers Across the United States and Canada
For the past 20 years, Monarch Broadcast Messaging has specialized in providing advanced communication services involving mass messaging via phone and text blast broadcasting, mass opt-in teleconferencing, and automated online dialing for surveys and live outbound calls.
Located in Western New York and privately held, Monarch Broadcast has advised and serviced hundreds of businesses and organizations who have sought to reduce costs and increase revenues by tapping into one of the world’s leading electronic message delivery networks. Monarch does not sell hardware, or software, but rather offers leading edge SaaS (software as a service) and PaaS (platform as a service) programs. This model enables clients to enjoy the benefits of immediate service without large upfront expenses or long term commitments. It also eliminates the ramp up time it would normally take to adopt new technologies. Moreover, Monarch Broadcast Messaging clients have the option of full service or directly accessing application and platforms themselves online 24/7.
We also work in tandem with our sister company, 24Conference.com, which expands our communications reach and enables us to provide audio and web conferencing services to hundreds of businesses and organizations.
Outsourcing to Monarch Broadcast enables you to focus on your core business and helps you eliminate maintenance and overhead costs, since our customers benefit from our pay-as-go-model. Our technology undergoes continual upgrades and is protected with an uninterrupted power supply and redundant system backups.
Monarch Broadcast’s long time and established success can be attributed to our focus on serving you — our customer — and providing you the best service options at the lowest prices. We’ve grown from an agency that specialized in transactional faxing applications years ago, to becoming a leading provider of digital and voice message delivery. We firmly believe that our personal service and attention is what separates us from other vendors in this highly competitive field.
And speaking of personal service, we have a rare business objective that is unique to the industry — our goal is to have you directly reach the person in our organization you want to talk to within 15 seconds of dialing your phone, without the need for being directed by operators or automated attendants. What other enterprise do you know that is striving for that level of excellence? That’s why we’re here to serve you — when you need us. That’s the hallmark of our business philosophy and what our customers appreciate the most.